Think First Associates is a management and business design consultancy specialising in Change Management, Organisational Design, Process Redesign and transformation projects often encompassing technology. This specialist consultancy has a long and impressive track record in the public sector, where it has worked with a variety of central and local government organisations to improve services, facilitate process design and change and supporting technology implementations.

We offer a comprehensive range of consulting services, including:  Process and     Organisational Design  Business and IS/ICT     Strategy Development  Business Benefits     Management  Skills and Knowledge     Transfer  Communication Services  Customer analysis  Technology assessment     and selection  Training

In a variety of ways, Think First Associates has spent the last 11 years working with clients to improve services for citizens. This through helping our clients develop an improved understanding of the needs of their customers, or through better information management, or through process redesign in a particular service delivery area.